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CONFIDENTIAL
Quick Reference Guide Payment Devices
Topics
Click a link below for more information:
Select a Device: Choose the best
possible device to capture
payment for your particular
situation
Set Up a Device
: Make sure that
your device is ready to accurately
process payments and record
them in the payment product
Troubleshoot a Device
: Follow
these steps to deal with the most
likely issues that may happen
during payment processing
Appendix
: More information on
troubleshooting and specific
device setup
InstaMed Payment Devices Overview
InstaMed’s payment solutions work with a wide range of payment devices that
read information from payment cards, checks or both.
This quick reference guide is designed to provide information on device
selection, setup and basic troubleshooting.
For more information about how to use the devices, please refer to the
InstaMed Online User Guide or your vendor’s documentation as appropriate.
Select the right device
Different devices have different payment type and security configurations and should be
carefully studied before purchase and deployment. Consider the following questions and use
the chart on the next page to find the device that meets your specific needs.
Questions to Consider:
1. Do you need to read payment cards?
a. Do you need a mobile solution?
b. Do you need end-to-end encryption?
2. Do you need to read checks?
a. Do you need to read payment cards
on the same machine?
b. Do you need a batch reader?
Device Consideration: The MagTek ImageSafe
reads both payment cards and checks
v20150428
© 2015 InstaMed. All rights reserved. 1 of 15
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Inhaltsverzeichnis

Seite 1

CONFIDENTIAL Quick Reference Guide – Payment Devices Topics Click a link below for more information: • Select a Device: Choose the best possible

Seite 2

CONFIDENTIAL Quick Reference Guide – Payment Devices Device Testing Complete setting up a device by testing the card swiping or check scanning func

Seite 3

CONFIDENTIAL Quick Reference Guide – Payment Devices b. Place the check batch into the feed hopper of the device in the orientation as shown on th

Seite 4 - Set Up a Device

CONFIDENTIAL Quick Reference Guide – Payment Devices Troubleshooting Steps 1. Device Power Supply: If the device requires a dedicated power supply

Seite 5

CONFIDENTIAL Quick Reference Guide – Payment Devices Appendix Web Browser Configuration Your internet browser must be properly configured in order

Seite 6

CONFIDENTIAL Quick Reference Guide – Payment Devices 6. Clear Browser Cookies: a. Click the Tools menu and select Internet Options b. From th

Seite 7

CONFIDENTIAL Quick Reference Guide – Payment Devices Verify Device Driver Status Installing the driver for your device is explained earlier in this

Seite 8

CONFIDENTIAL Quick Reference Guide – Payment Devices Card Payment Device Selection Table Use the table below to select the right device for the paym

Seite 9

CONFIDENTIAL Quick Reference Guide – Payment Devices Check Payment Device Selection Table Please contact InstaMed if you do not see the capabilities

Seite 10 - Device Testing

CONFIDENTIAL Quick Reference Guide – Payment Devices Set Up a Device There are four basic steps to setting up a device properly. Details on each s

Seite 11 - – Payment Devices

CONFIDENTIAL Quick Reference Guide – Payment Devices Card Payment Device Drivers & Configuration Profiles For more information on specific part

Seite 12 - Troubleshooting Steps

CONFIDENTIAL Quick Reference Guide – Payment Devices Check Payment Device Drivers & Configuration Profiles For more information on specific par

Seite 13 - Appendix

CONFIDENTIAL Quick Reference Guide – Payment Devices Device Connection & Validation Install the device driver before connecting the device t

Seite 14

CONFIDENTIAL Quick Reference Guide – Payment Devices Thermal Receipt Printers Epson TM-T88V is the supported thermal printer. Software Installation

Seite 15 - CONFIDENTIAL

CONFIDENTIAL Quick Reference Guide – Payment Devices InstaMed Online Device Configuration The following applies only to users of InstaMed Online.

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