RDM EC7000i Betriebsanweisung PDF herunterladen (Seite 42)

Check Scanning

38

Adjustment

Reason

Adjustment

Reason

Code

Debit or Credit to

Customer’s

Account?

Description of Why

Adjustment Was

Received

What Action Does the

Customer Need to Take to

Resolve?

there is only one

image associated with

them. An adjustment

will be created for the

declared amount of the

image.

IQA – Bad

Quality Image

018

Customer would

be debited for the

declared amount

of this item

Images that are of bad

quality cannot be

processed. These items

will have an

adjustment created for

the declared amount of

the image.

The item should be re-deposited

through a channel other than

Remote Deposit Service Online.

Image capture

error

019

Debit

Image missing, Image

not legible, image

capture error

Locate the items from the

referenced deposit. Retrieve the

deposit list for the affected

deposit and compare the items

for which you received credit to

the physical items. If there are

any physical items for which you

did not receive credit, those

item(s) will need to be deposited

again. You may either deposit

these items at a banking center or

through Remote Deposit

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